Voice AI startup AI Rudder secures US$10M Series A to expand beyond Asia, support more languages

The AI Rudder team

Singapore-based voice artificial intelligence startup, AI Rudder, has secured US$10 million in a Series A funding round co-led by Sequoia Capital India and Sequoia China Seed Fund.

Existing investors Zhen Fund, IMO Ventures, Zizhu Xiaomiao Fund, and Huashan Capital participated.

AI Rudder will use the new capital to propel its growth and expansion in more countries in Asia Pacific and beyond. A portion of the money will also be used to enhance its AI and product capabilities to provide more intelligent voice and language services.

“Consumers want faster, frictionless experiences while interacting with brands and their services, and AI Rudder’s technology makes this possible at scale. With the new funding, we will support more languages and expand our capabilities, enabling our mission to boost customer experiences across industries,” said co-founder and managing director Kun Wu.

The AI startup will also be hiring new talent across various functions, including sales and marketing and solutions consulting. These roles will be based in Singapore and will be responsible for overseeing global and regional operations.

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Founded in July 2019, AI Rudder uses voice AI technology to help businesses solve B2C communication challenges across various industries, such as banking, finance, fintech, and e-commerce.

The firm claims it has helped more than 100 companies improve on the scale, speed and quality of their customer interactions by helping them in planning, executing and completing repetitive tasks.

Its notable clients include Kredivo, Adira Finance and FinVolution.

Conversational AI has moved from being a medium of customer support to pillars of customer engagement and retention. Companies are digitising every aspect of their business at an accelerated pace, and voice is the next frontier. B2C voice communications is a US$300-billion market. We are excited about the applications AI Rudder is building to help companies make human-like calls at lightning speed and automate collection and analysis of data to reach and activate more customers,” said Rohit Agarwal, principal at Sequoia India.

AI Rudder, which also has offices and operations in Shanghai and Jakarta, recently launched its refreshed brand identity by unveiling a fresh logo and new website.

In the past, AI Rudder has raised two rounds of investments: a US$1 million seed round in January 2020 and a US$2 million in June 2020.

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Image Credit: AI Rudder

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